Privacy Policy

Privacy Policy

Sun Bear Trading ("we", "us") is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. What Data We Collect

When you make a purchase or sign up for our newsletter, we may collect the following information:

  • Name

  • Shipping and Billing Address

  • Email Address

  • Phone Number

2. How We Use Your Data

We collect this data solely to:

  • Process and deliver your orders.

  • Send you order status updates (via Email/WhatsApp).

  • Notify you about new arrivals or exclusive promotions (only if you have opted in).

Our Promise: We will never sell, rent, or trade your personal information to third parties.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment details are processed through secure gateways (e.g., Stripe/SenangPay) and are not stored on our servers. Our website is secured via SSL (Secure Socket Layer) encryption.

4. Cookies

Our website uses cookies to enhance your browsing experience (e.g., remembering items in your shopping cart). You can choose to disable cookies through your browser settings, but this may affect the functionality of our store.

5. Contact Us

If you wish to access, correct, or delete your personal data from our records, please contact our Data Privacy Officer at [info@sunbear.shop].

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